To report a factual error in any story:
[email protected]1. What to report
Report factual errors (dates, names, figures, incorrect attributions), out-of-context quotes, or materially relevant omissions. Differences of opinion or interpretation are not treated as errors but may be addressed as letters to the editor.
We also welcome reports about: broken links, missing or incorrect image credits, accessibility issues, inconsistent translations between the PT and EN versions of the same content, and inconsistent publication or update dates.
2. How to report
Email [email protected] with:
- The affected story URL
- The specific passage in question (exact copy of the sentence or paragraph)
- Supporting evidence (document, primary source, link, screenshot)
- Your name and contact for follow-up (phone or email)
Anonymous reports are evaluated, but confirming the source's identity speeds up verification. The personal data provided is used only for triaging the correction and is not shared with third parties.
3. Response time
We respond to every valid report within 5 business days. Confirmed factual errors are corrected within 24 hours of confirmation, with a public correction notice at the foot of the article. Reports that do not lead to a correction receive a reply explaining why.
4. How corrections are published
Every correction is visible at the foot of the affected story, with the date, description of the error, and the correction applied. We do not silently remove incorrect content: the history of the correction is preserved so the reader can evaluate how the reporting evolved.
Serious errors (unfounded accusation, central factual data wrong, misattributed quote) trigger a prominent retraction at the top of the story and cross-reference from the homepage when applicable. The corrections archive is kept publicly available: {{TO_BE_FILLED: URL of the corrections archive, if available — or remove this sentence}}.
5. Right of reply
Individuals or organizations negatively cited have a right of reply proportional to the space and visibility of the original story. The reply is published without editorial editing of merit, subject to legal and ethical limits set out in Brazilian legislation (Federal Law nº 13.188/2015 — Right of Reply).
6. Retraction
When a story is published based on a fundamentally flawed premise that cannot be fixed by a correction note, the story is unpublished and replaced with a public retraction signed by the editor in charge. The original URL redirects to the retraction page, preserving integrity of external links and search references.